Legal
Terms and conditions of XXImo and its service providers.

Below you will find all the terms and conditions of XXImo and its service providers.
Legal Entities
XXImo Financial Services B.V.
XXImo Financial Services B.V. (“XXImo FS”) is the entity within the XXImo group responsible for issuing electronic money and providing regulated payment services, including the issuance of payment instruments (tokens). XXImo FS is authorised and supervised by De Nederlandsche Bank N.V. (“DNB”) as an electronic money institution and is listed in DNB’s public register under reference number R187462. XXImo FS is a principal member of Visa. XXImo FS is incorporated in the Netherlands and registered with the Dutch Chamber of Commerce under number 84501901.
XXImo B.V.
XXImo B.V. separately issues tokens for use within a limited network and for a limited range of goods and services. The services provided by XXImo B.V. in relation to these tokens fall under the limited network exclusion of the revised EU Payment Services Directive (PSD2) and are not regulated or supervised by DNB. XXImo B.V. is incorporated in the Netherlands and registered with the Dutch Chamber of Commerce under number 53111524.
The business and correspondence address of both XXImo FS and XXImo B.V. is Stadsplateau 11, 3521 AZ Utrecht, the Netherlands
Complaints procedure
Our goal is to provide you with the highest standard of service. Nevertheless, it is possible that our service does not meet your expectations. Informing us about this gives us the opportunity to improve.
Customer Security and Fraud Awareness
When it comes to your financial information, your security is our top priority and when you access your account, it is important that we know it is you. Click on the button below to find out more about the ways we do that.